Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last Updated: January 2025

Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: Name, email address, phone number, and contact details
  • Academic Information: Institution name, course details, academic level, and assignment requirements
  • Payment Information: Billing address and payment method (processed securely through encrypted payment providers)
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Technical Data: IP address, browser type, device information, and usage statistics

How We Use Your Information

We use the collected information for the following legitimate purposes:

  • To provide, maintain, and improve our academic writing services
  • To process your orders, payments, and deliver completed work
  • To communicate with you about your orders, updates, and support requests
  • To personalize your experience and provide relevant recommendations
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations and enforce our terms of service
  • To send you marketing communications (with your consent, and you can opt-out anytime)

Important: We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operations (e.g., payment processors, hosting providers)
  • Writers and Editors: Qualified professionals assigned to your project (they sign strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All sensitive data is encrypted using SSL/TLS protocols
  • Secure Servers: Data is stored on secure, regularly monitored servers
  • Access Controls: Strict authentication and authorization protocols
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Staff Training: All team members receive privacy and security training

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to processing of your information for certain purposes
  • Portability: Request transfer of your data to another service provider
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@fastgraduate.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Completed orders and related data are typically retained for 3 years for quality assurance and legal compliance.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending you an email notification (for significant changes)

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

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